Frequently Asked Questions
Everything you need to know about shopping with Marissa Collections.
What is your shipping policy?
We offer complimentary standard shipping on all domestic orders over $500. Orders are typically processed within 1-2 business days, and expedited shipping options are available at checkout.
How do I initiate a return or exchange?
You may return unworn, unaltered items with original tags attached within 14 days of delivery. To start a return, please visit our online returns portal or contact our concierge team for assistance.
Are the products authentic?
Absolutely. Marissa Collections is an authorized retailer for every brand we carry. All products are guaranteed 100% authentic and are sourced directly from the designers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and the value of the order.
Can I get styling advice before I purchase?
Our professional stylists are available for virtual consultations to help you find the perfect fit and look. You can book an appointment via our 'Styling Services' page.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like Apple Pay, Google Pay, and Affirm for flexible financing.